About Sagiss

We are Dallas-Fort Worth's IT Experts.

Every tech support provider is a bit different. 

Some are small, others are multi-national conglomerates. Some focus on Windows-based networks, others concentrate on Mac. Some are industry-specific, while others employ a more generalist approach. The sheer variety of choices available can feel a little overwhelming. We believe the key is to an IT provider that shares your business values.

At Sagiss we operate according to a strict code of ethics that puts our clients' interests first.

Read more about The Sagiss Way.

 

Our History

As Dallas-Fort Worth’s first managed service provider (MSP), Sagiss was founded in 1992 to give businesses a better way to handle IT planning, maintenance and support. With origins in the accounting world, we had a unique perspective on the critical relationship between an organization’s information technology and its bottom line. We set out to create an innovative, practical and affordable solution to help companies leverage IT for business growth. Over twenty years later, we’re still at the leading edge of the MSP industry: for three years in a row, Sagiss has been named to the MSPmentor® 200, an annual ranking of the world’s most progressive MSPs. We’re proud to serve a loyal group of longtime clients across North Texas. We believe that by acting as trusted technology advisors, we can help you focus on your core business, empowering you to grow and succeed.

 

Proactive, practical IT support

Every day, Sagiss provides proactive, cutting-edge technology support to clients across North Texas. These clients range in size from a handful to several hundred users. They operate in a variety of industries including manufacturing; finance and accounting; construction; oil and gas; and healthcare. We believe in providing only the technology services that will enhance your business—nothing more and nothing less.

 

Peace of mind and a partner in growth

Our team of experts manage and monitor your systems around the clock to prevent most problems, and take decisive action to resolve issues when they do occur. We ensure servers and workstations are regularly updated, patched and secured from viruses. We use state-of-the-art data backup to ensure critical business information is never lost due to accident or cyber-attack. Our service desk team provides quick and effective resolution support. With a vision toward your future, we also provide strategic advice and direction on the technology investments that will empower your business and help you meet your growth goals.

Partner Certifications

We work with industry-leading software and hardware companies. Click through to browse these credentials in detail. 

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Client Testimonials

Read what our client's have shared about Sagiss and the level of service we provide each and every day.

Go to Client Testimonials

Industry-Specific Experience

Are you seeking IT support with a specific industry expertise? We have a great deal of experience working with a few select industries.

Read our IT Support Case Studies

Our blog features articles and videos that cover IT news relevant to small and midsize businesses.

Subscribe to our weekly blog

What sets Sagiss apart from other IT support companies?

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Decades Of Experience

Sagiss began providing outsourced network administration services 25 years ago, making us one of the first managed IT support providers in Texas.





Complete Transparency

Sagiss clients have full access to our tools and receive regular updates on the work we're performing. Our block-time pricing model also ensures customers only pay for the level of support they need. There is no "wizard behind the curtain". We exist purely to guide and support your business technology needs and decisions. 

Responsiveness

Sagiss clients know that when they need support, we are always easy to reach and ready to help. Our service desk is accessible via phone or email, and we run all support operations in-house, right here in North Texas.



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Onsite Implementation Process

Our implementation process is among the best and most thorough the industry has to offer. When you join Sagiss as a client, our team invests the time to understand and document every facet of your technology infrastructure, building a strong foundation for future support.

Complete Network Documentation

Providing the best technology support, day in and day out, requires extreme organization and efficiency. We have invested countless hours into our record-keeping systems to ensure that our clients have the best possible experience using our services.

Expert IT Support Staff

Our senior leaders and staff have decades of combined experience solving a variety of business technology issues.