Small Business Technology Blog

Scam Alert: Phishers Target PayPal Users With Fake "Failed Transactions" Emails

Written by Jordan Weber | Wed, Dec, 06, 2017 @ 17:12 PM

Summary

Scammers are pushing out fake PayPal emails that use the premise of an unverified transaction to phish for customers’ personal and financial information. Use PayPal? Here's is what you need to look out for!

With the end-of-the-year holidays quickly approaching and many users worrying whether the gifts they bought online will be delivered in time for the festivities, an email from PayPal saying their transactions were impossible to verify or their payments were not processed will throw most users for a loop.

Phishers are counting on that, and are hoping that panicking users will be too distraught to notice that the email did not actually come from PayPal and that it didn’t address them by name:

Those who fail to identify the email as fake and click on the button ostensibly taking them to the “Resolution Center” will be taken to a phishing site set up by the criminals.

There, through a series of pages, they will be asked to enter their PayPal login credentials, physical address, phone number, mother maiden’s name, date of birth, and payment card information (name, number, card number, expiration date, security code):

 

Pass this information along!

We suggest you send the following to your friends, family and employees, feel free to copy/paste/edit this message into an email to help other stay secure. You can also easily share this article using the social sharing icons on the top left of the article. 

""There is an especially sneaky PayPal scam tactic in the run up to the holidays, when many people struggle to remember the who/what/when/where/why of their festive spending. Scammers are banking on the holiday rush combined with the convenience of "clicking a link" to steal cash out from under your nose. Make sure to not click on links in unsolicited emails, and manually navigate to any shopping site."

 Thank you to our friends at KnowBe4 for this helpful message!
 
 
Would you like to learn more about phishing scams and malware? Check out our Ultimate Guide To Fending Off Phishing Attacks for more information. A single phishing attack has the potential to cripple an office IT network within minutes. All it takes is a single click on the wrong email. Stay informed, and stay safe!
 
Question or comments? Would you like to learn how to educate your people, and drastically reduce the likeliehood of a successful phishing attack on your business? Reach out and request a complimentary consultation with our cybersecurity experts. We'd love to learn about your business and the IT issues you are trying to solve. 
 
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