Sagiss | Managed Services Blog

Small Business Tech: Three Reasons You Need Proactive Tech Support

POSTED BY  Jordan Weber on Jan 16, 2018
Jan 16 2018

Summary

IT folks tend to wear a lot of hats. Between monitoring servers, workstations, switches, routers and WAPs and creating data backups, updating old software or simply recovering a lost password, there is often no shortage of fires for the...

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Selecting an IT Support Provider:  How to Assess the All-Important Help Desk

POSTED BY  Jordan Weber on Aug 11, 2017
Aug 11 2017

Summary

One of the most important variables to consider when engaging an outsourced IT support provider is the quality of their help desk operation. It’s so critical because nearly every interaction between your team and the provider will take...

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