The Sagiss leadership team has helped define and shape the managed services industry for more than 25 years, founding Sagiss as the only MSP in North Texas and one of the first in the nation. Today, Karl Springer and Jim Lancaster remain deeply involved in both the daily operation of Sagiss and in guiding the MSP industry as thought leaders and advisors.
Karl Springer is a Texas native, having spent his formative years in Fort Worth and Richardson. Following high school, Karl pursued his higher education at Texas A&M, where he earned a BBS focused in finance. Following graduation, Karl joined a highly successful accounting practice, Middleton, Burns & Davis, PC (MB&D). Karl and his team spent the ensuing years providing industry-leading accounting service and financial leadership.
Not long after joining MB&D, it became clear that to properly service the long and growing list of clients, the firm would need to build new efficiencies into their old processes. Soon the firm had its own internal information network, making operations more efficient, better organized and ultimately more profitable. After witnessing such gains in efficiency and productivity, clients began to contract with the firm to install similar information networks in their own home offices. Within a few years, MB&D became one of the very first in the country to offer “outsourced network administration” services, now known as “managed services.” When that happened, Sagiss was born.
It’s 25 years later and Karl remains heavily involved with the daily operations at Sagiss, providing leadership and strategic direction for the company. At the industry level, Karl has been an active thought leader and advocate, serving on various boards and audit committees. He is a current Advisory Board Member of the MSPAlliance, the world’s largest industry association (and certification body) for cloud computing and managed service professionals.
Outside of Sagiss, Karl is an avid golfer and has been actively involved in his local community for years coaching women's softball.
Jim graduated from Louisiana State University in 1983 with a BS in Accounting and moved to Dallas to take a job with Arthur Young & Co (now Ernst & Young). As luck would have it, he entered the workforce at almost exactly the same time as the IBM PC. Recognizing the PC’s potential, Jim gained expertise on a variety of new small business software programs, using it to help increase the productivity of the other accountants.
After a seven-year stint as the Controller for the Dallas Cowboys where he implemented their first computer-based accounting system and built their first network, Jim left the team to join Karl Springer at Middleton, Burns & Davis, PC to manage their information technology and start a consulting practice.
Today Jim serves Sagiss as a technological guru, staying ahead of trends in the business computing industry and ensuring Sagiss clients have the best IT support available today. He also serves on the customer advisory board for Cisco Umbrella (formerly OpenDNS).
Outside of Sagiss, Jim enjoys woodworking and is an accomplished musician, having spent years playing blues piano in and around Dallas.