Manufacturers and other heavy industry organizations need always-on IT support. Whether it's noon on a Tuesday or the middle of the night, the assembly line never stops, and neither can your technology.
This case study focuses on our relationship with Housteel, a Texas-based manufacturer of steel and related materials. Read it to learn how Housteel’s Sagiss-designed IT network keeps them competitive in a tough market.
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Entrusted by Dallas-Fort Worth businesses for 25 years
“We’ve struggled with past IT vendors who did not take the time to understand our needs and continually took shortcuts, which led to disastrous IT infrastructure. Finding Sagiss was a game-changer. They found what made our business tick and have spent three years with us, growing and developing better systems. Our team all across Texas feels like they have personal relationships with many of the techs. You have each gone above and beyond, and you ensure that Sagiss is an extraordinary IT company.”
COO of Urgent Care for Kids
"The folks at Sagiss have always been interested in a mutually beneficial long-term relationship with my firm. They support our mission critical tasks including network design, data center, backup, licensing, hardware, and desktops. They are oriented toward availability, problem solving, flexibility, value, and trust."
IT Manager at Harris, Finley & Bogle PC
"Sagiss has provided outstanding and efficient service as JPI’s MSP. Our user base is not a high tech group and I always trust the techs at Sagiss will provide the best assistance possible. Their knowledge of IT essentials is diverse and well adapted. JPI always recommends Sagiss as a company’s next Managed Services Provider."
Principal at DFW Consulting
1. Relentlessly Systematic - Dedication to effective processes and their continuous improvement drives our work. Strict attention to detail, thorough documentation, and a proactive approach enable us to prevent problems before they happen and advise clients on the best solutions for their unique business needs.
2. Transparent, not Sticky - Each action and decision we make is guided by one question: What is in our client’s best interest? We’ll never sell our clients something they don’t need or be anything less than 100% candid. At Sagiss, there is no ‘wizard behind the curtain.’
3. Intensely but Calm - We take pride in bringing our ‘A game’ all day, every day. And with more than 25 years of experience solving IT problems, we’ve seen it all. Our work is built around a rigorous structure of best-practice procedures, strategic planning and careful automation to ensure we provide true peace of mind for our clients.
4. Committed to Personal & Professional Growth - We cultivate a collaborative work environment where our team members are challenged to continually learn, grow and improve. Sagiss clients benefit from the sum of our collective talents.