Microsofts Free Extended Service Updates

Posted by Rob Schnetzer on Tue, Jan, 14, 2020 @ 08:01 AM

Microsoft Extended Support Updates (ESU)

As of January 14th, Microsoft will be ending free support for several operating systems. Among those is Windows 7, Microsoft’s second most popular operating system of all time. However, to prevent the carpet being pulled completely out from under some users, Microsoft announced that they will continue to provide support in the form of the ESU or Extended Security Updates, and offering a the ESU free for the first year, for some users.

Here’s what you need to know:

For Businesses

The ESU for businesses includes security updates for critical and important issues as defined by Microsoft Security Response Center for three years past the end-of-life. After that, there will be no more updates from Microsoft and support will cease. The ESU will only be available for Windows 7 Professional and Enterprise versions.  They will not include any other versions of Windows 7 and won’t cover older versions of Windows such as XP and Vista.

There is no hard deadline for purchasing the ESU (aside from when the program is over). However, if you wait to purchase the program until after it starts, Microsoft will still bill you for the preceding time the ESU was offered. In other words, if you purchase it in year two you will be billed for year one as well. This is because the updates are cumulative, so you still receive the benefits of the previous updates.

The ESU pricing model for businesses is:

Windows 7 Professional

-Support is billed per workstation or device.

-$50 in year one; $100 in year two and $200 in year three

Windows 7 Enterprise

-Support is billed per workstation or device.

-$25 dollars per device in year one, $50 in year two and $100 dollars per device in year three

As of August 2019 Microsoft announced for Windows 7 Enterprise users that had active Windows 10 Enterprise E5 or Microsoft 365 E5 subscriptions you will receive a free year of Extended Security Updates. 

"Qualifying subscription licenses must remain active throughout the full ESU coverage period, or the free ESU coverage expires with the subscription," Microsoft said.

This is a limited time promotion, you'll need to check with Microsoft to see if it's still available.

For Home Users

There is no direct link to Extended Security Updates for home users on the Microsoft website, so by all indications, ESU is not available for individuals. However, the company has provided some general guidance to assist with the end-of-life issue.

Microsoft suggests that any home user upgrade to Windows 10 if they have not already done so before January 2020 as any technical assistance after the 14th of January 2020 will not be available.

They also advise that purchasing a new PC is the best option for consumers. Microsoft’s website states that today “PCs are faster, lightweight yet powerful, and more secure, with an average price that's considerably less than that of the average PC eight years ago.” They also have a guide that will help you choose a new PC that fits your needs. For a complete guide to updating your Windows 7 Machine click here.

For further information on the ESU and the platforms it covers, please follow this link.

If you have questions or need assistance upgrading your business network please contact us at



Topics: Windows 7 End of Life