Tech trends and news relevant to small and midsize businesses.

Why Should Your Business Bother With Automation?

Thu, Jul, 19, 2018 @ 11:07 AM

“Automation” is a buzzword that’s been around for a long time, but even so, there are plenty of organizations that still do things the old-fashioned way. Some tasks certainly benefit from the human touch, but many others can be completed better...

What Happens After You Submit a Service Ticket?

Wed, Jun, 06, 2018 @ 12:06 PM