Managed IT Consulting for Dallas TX – The Sagiss Difference

Since 1997, Sagiss has served as a premier provider of Managed IT Consulting for Dallas TX, bringing enterprise-grade technology services to local businesses. As a dedicated Managed IT Service Company, we specialize in delivering strategic guidance, proactive management, and individualized attention—making advanced IT accessible and affordable for small and mid-sized organizations.

The Sagiss Way

The Sagiss Way

Our core values are not just a bunch of corporate buzzwords thrown together to fill space in shareholder presentations. We take great pride in our values and we see them as the blueprint guiding everything we do.

We also believe in making our values publicly available so others can hold us to the same standards we expect of ourselves.

Here are what we consider the four pillars of our success, and yours, too.

 
Serving our clients and acting in their best interests.

We make it a rule to always ask questions but never assume. That means we understand your needs, and you always know what to expect from us. Then, we follow through and take ownership of the result. And we never sell our clients something they don’t need.


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Dedication to processes and their continuous development.

Our detailed processes are based on expertise and firsthand experience. Following them means we can better plan, prioritize, and focus on fixing your problem rather than putting a bandage on it. But we’re also insistent on improving, so we never hesitate to look for a “better mouse trap.”

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Bringing our A-game all day, every day—then going home.

We believe in working hard but also in the fact that our team, just like our clients, need a life outside of the office. We’re professional, respectful of time — both yours and ours — and big on collaboration, sharing ideas freely and concisely. And we do our best to keep things fun. 

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Providing an environment of personal and professional growth.

At Sagiss, we are the sum of our collective parts. We know that when we help, guide, gently correct, challenge, and accept mistakes in each other and ourselves, we create, empower, improve and celebrate our shared and individual successes — and those of our clients.

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Managed IT Services For Small Businesses Dallas TX

Deep-Rooted Expertise

Unlike many MSPs that began in print, voice, and telco before scrambling to adapt to servers, desktops, networking, and cybersecurity, Sagiss has been focused on IT from the start. We’ve provided outsourced IT administration since Day One—back in 1992, when founders Karl Springer and Jim Lancaster first met at a Dallas software users’ group. Soon after, Jim joined Karl at local CPA firm Middleton, Burns & Davis, PC (“MBD”), where together they pioneered one of the first paperless offices in Dallas—a radical achievement in 1994.

As demand grew, MBD’s networking arm expanded, hiring its first dedicated staff to support external clients. By 1997, the division was formally spun into MBD Network Services, LLC, an early leader in outsourced network administration—what we now call managed services.

By 2003, MBD not only operated fully paperless but also implemented full remote access for employees and clients, underscoring the forward-thinking approach that would define Sagiss. The following year, the business became Sagiss, LLC.

Since then, Sagiss has continued to evolve into a trusted provider of Managed IT Consulting for Dallas TX, helping businesses view technology not as a burden but as a powerful asset. Our commitment to innovation, professionalism, and local partnership has allowed us to remain a leader in the Dallas IT community for more than three decades.

Where Do We Go From Here

Where Do We Go From Here?

Technology and cybersecurity have only become hotter topics in the last few years, and we expect that trend to continue. That’s why we’re always preparing for the challenges ahead, so we can make the next 25 years even better. Not just for the Sagiss team, but also for those who see us as their trusted technology partners.

Our Management Team


Travis Springer President

Travis Springer

President
Jeff Koettel Director of Service Operations

Jeff Koettel

Director of Service Operations
Kevin Shelton Director of Technical Operations

Kevin Shelton

Director of Technical Operations
Lee Borger Account Manager

Lee Borger

Account Manager
Rob Koehling Account Manager

Rob Koehling

Account Manager
Winston Starling Account Manager

Winston Starling

Account Manager

Third-Party Certifications and Affiliations

Partnerships

We perform extensive due diligence before partnering with vendors. We’re proud to do business with the service providers below.

SentinelOne's Singularity Platform instantly defends against cyberattacks— performing at a faster speed, greater scale, and higher accuracy than possible from any single human or even a crowd.

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Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network—today and into the future.

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4_Partnerships_Logic monitor logo@2x

With an automated, cloud-based platform, LogicMonitor enables global MSPs to supercharge their managed service offering and increase operational efficiency.

4_Partnerships_Fortinet_Logo@2x

Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network—today and into the future.

4_Partnerships_Sentinelone logo@2x

SentinelOne's Singularity Platform instantly defends against cyberattacks— performing at a faster speed, greater scale, and higher accuracy than possible from any single human or even a crowd.

4_Partnerships_Mimecast logo@2x

Mimecast’s value begins with the most effective cloud-native platform for the #1 threat vector:
email.

Mimecast’s value begins with the most effective cloud-native platform for the #1 threat vector:
email.

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With an automated, cloud-based platform, LogicMonitor enables global MSPs to supercharge their managed service offering and increase operational efficiency.

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Ready for a managed services provider invested in your success?