What Is a vCIO?

Posted by Rob Schnetzer on Thu, Feb, 14, 2019 @ 15:02 PM

A VCIO can be your guide to a more efficient workplace.

While most small & midsize businesses stand to benefit from employing a Chief Information Officer (CIO), rarely would they need such a high-priced resource on a full-time basis. The beauty of a vCIO arrangement is that you can take advantage of this individual's experience and guidance without the cost of employing them full time. 

VCIO What is it?

Below is a transcript of the video:

Serge Pieters, Sagiss Account Manager

From my point of view what happened is, the tech can resolve technical things and do specific jobs that they are assigned to, which he has trained for. But when it comes to suggesting to the customers, you have this process and this line of business, you probably should use this application or this ERP system that’s a different game now. The vCIO fills that role.

The vCIO role didn’t come to pass really until a few years ago. When I first started nobody really talked about it. Because the industry was young and the tech that were around, when they did the job, they pretty much knew what to do and they did the research. And they could suggest to customers what they would need.

After all is said and done, we have a client documented, you’re asking “what’s the next step?”

How can we improve productivity? And maybe our own productivity at the same time? We have these discussions, with the client. It could be a phone call it could be an official meeting. Here at Sagiss we call them a Network Roadmap. This is where a bunch of internal guys with escalation and help desk and we discuss the client’s layout and if we have a wish list what would we add to his wish list to make him more productive. That’s the add-on that a lot of other MSPs don’t have.

Have questions regarding managed services in Dallas or Fort Worth, or managed IT support in general? We supply small businesses with IT support which include law firm tech support and healthcare tech support. Also small business cybersecurity and data backup and disaster recovery. Also covered in this blog local virtual cio support along with managed cybersecurity, and managed data backup.

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