Do you need a managed service provider?
In this brief Q&A, our service desk manager Javier Caporal overs some key points to keep in mind when evaluating whether managed IT services makes sense for your business and what to expect from a local managed service provider.
What are the signs you might be ready for an MSP?
One of the first things to consider is how fast you are growing.
If you are experiencing rapid growth, you might need to outsource. The same might be true if you're making some state-of-the-art changes. Or you might need advice. If you don’t know anything about IT and you haven’t changed anything in your technology as your business has grown, it is at least time to bring in a consultant to look at your network.
What are the benefits of a managed service provider?
Hiring someone internally is a process, and it can be done but with a managed service provider, you will have immediate access to skilled technicians. You are hiring an expert to handle your technology while you worry about everything else.
What sets Sagiss apart?
One thing that sets Sagiss apart is that our techs become familiar with each client’s business; they get to know what you’re doing and why. It’s not just a "fix something that is broken and walk away" type of relationship. We are in there with you.
With Sagiss, it’s all about growing with you. It’s a partnership, it’s a constant dialogue, and IT is involved in the changes you are making and the changes you are exploring. That’s how IT infrastructures grow effectively within a company--through the partnership with IT and operations along with everything else.